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We start off by defining “Facility Management”
– something which I should have done earlier but didn’t…

Facility Management is a separate discipline devoted to the maintenance and care of large commercial facilities such as hospitals, hotels, complexes, office buildings etc. The term facility management itself can be applied in almost every industry ranging from government, banking, hospitality, health care etc (check out our site for specific industry focus).

Facility Management is composed of
– People
– Place
– Process
– Technology

I like to refer to this as the “Four Pillars of Facility Management” but frankly speaking, most of the things we refer to nowadays run on these four core pillars.

Let’s talk a bit about the functions of facility management by referring to the survey carried out by the International Facility Management Association (IFMA) which tries to pinpoint the importance of each of the functions associated with Facility Management.

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