ServiceMind for Real Estate
Service excellence to the expectation of residents is provided by ServiceMind. End-to-end management of Service Requests with proper control and monitoring mechanism provide a superior CMMS. Built-in dashboards and standard reports provide property managers invaluable insights. Separate user interface for real estate developers and tenants to coordinate with the engineering team.
ServiceMind tracks Service Requests and it’s progress at all stages until problems are resolved to satisfaction. Tenants have multiple channels to report incidents to the administrator who inturn verifies requests before assigning to the engineering team. Tenants are informed of Service Order progress thru mobile push-notification.
Fixed Assets Maintenance
Fixed assets are classified and tagged by location. Comprehensive accounting information is also maintained on each unique item. Depreciation calculation is made simple for Real Estate and Property Management companies for book keeping. Full support of QR Code and barcode functionality is built-in to ServiceMind.
Procurement, Inventory & Billing
Engineering spare parts are tracked separately with all the technical attributes for easy reference by service personnel. Engineers can put in Purchase Requests which becomes consolidated Purchase Orders and tracked till item is received into inventory. Optional services provided to tenants are processed for billing directly from ServiceMind.
- Manage multiple facilities all in one Organized place
- Assign and coordinate work orders for repairs for utilities, plumbing, and broken appliances.
- All buiulding and equipment information on-the-go for those who need it the most
- Synced across all mobile devices
- Eliminate the need for disjunct and unorganized paper and digital information
ServiceMind commerce marketing cloud offers the most advanced solutions customer reviews, visual marketing, loyalty and referrals.
|Cross platform support|
Manage the status of work orders and requests right through the app.
|Separate design for tenants & engineers|
Keep track of all current and upcoming work order at a glance.
Monitor the health of your locations, Assets, Equipment and Inventory all in one place.
Easy for technicians
- Carry your work orders in your pocket
- Snap photos of issues and finished work
- View work order details from your phone
- Scan assets for maintenance records
- Close out work orders on the spot