ServiceMind for Schools
ServiceMind has Property management, Facility Management, Asset Management modules which always required for any School property and Infrastructure management. Schools can track it’s assets by QR code and Barcode which always optimize the process by using ServiceMind system.
Dynamic user creation and role assignment
The system has been following the dynamic user creation and role assignment for those users. The system users can create any number of users with their specific roles & responsibilities and users can be assigned to different tasks related to customer’s service requests.
In any system files in a different form are required and it has an important role in the service industry. Users can save different forms like jpg, pdf, doc etc in the system related to the specific service request.
Easy connectivity – Multichannel
ServiceMind has provided multiple ways to customers to submit their service request. They can file their request through the call center, helpdesk, website, and PWA. All these channels are connected internally and avoid the redundancy of requests.
- Manage multiple facilities all in one Organized place
- Assign and coordinate work orders for repairs for utilities, plumbing, and broken appliances.
- All buiulding and equipment information on-the-go for those who need it the most
- Synced across all mobile devices
- Eliminate the need for disjunct and unorganized paper and digital information
ServiceMind commerce marketing cloud offers the most advanced solutions customer reviews, visual marketing, loyalty and referrals.
WORK ORDER MANAGEMENT
Manage the status of work orders and requests right through the app.
Keep track of all current and upcoming work order at a glance.
Monitor the health of your locations, Assets, Equipment and Inventory all in one place.
Easy for technicians
- Carry your work orders in your pocket
- Snap photos of issues and finished work
- View work order details from your phone
- Scan assets for maintenance records
- Close out work orders on the spot